Support Ops Hangouts

#152 – I’ve Got to Onboard a Company?


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Up to this point in the series, we’ve talked about how onboarding works when it’s a single person signing up to try your product. If you’re in the B2B business though, it’s often a group of people that need to both try your product and decide if they’re going to buy. How does that shift from a person to a group change your onboarding process?

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Notes and Links
  • Chelsea Stroh – Twitter | Medium
  • Mercer Smith-Looper – Twitter | Website
  • Intro Music – “Happy Rock” from Bensound
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