In this episode, Richard speaks to Greg Jones, Vice President of Business Development at Kaseya Datto. A former MSP, he’s the executive council leader of CompTIA UK and Ireland Committee. Greg has led the way in encouraging modern MSP leaders to share their knowledge through video and social media.

Grey shares his journey in the MSP space, going to work for a vendor and what the transition was like. He also shares his feelings on the MSP community and the IT industry as a whole.

Richard asks him about past assumptions about vendors and how MSPs can build relationships with the vendors they partner with, as well as how this will help them to scale the business.

They discuss business exits, M&As, MSP best practices and emerging technologies. Grey talks about his own personal resilience and why he thinks it’s good to have a business mentor.

Richard asks Greg about his two LinkedIn video series, what community means to him and who influences him. Finally, Greg shares a little about his upcoming book, which is almost finished.

Mentioned in This Episode

• Dattocon Europe
• Kaseya
• Peer group: CompTIA
• Business tools: IT Complete
• Endpoint management: Kaseya 365
• MSP accountability programme: Kaseya TruPeer
• Cybersecurity framework: NIST 2.0
• Greg's LinkedIn series: Who Are You Monday
• Greg's LinkedIn series: 1 Minute Wednesday
• Channel Executive Council
• Alder Hey Children's Charity
• Book and lifestyle: Robin Sharma: The 5 AM Club: Own Your Morning. Elevate Your Life.