Terri Lonowski earned a degree in Educational Psychology from the University of Nebraska and has made significant professional contributions throughout her career. These include serving as Chair of the American Counseling Association Foundation. As an expert consultant on US Department of Labor special projects, Terri has been at the leading edge of innovation, evolving nationwide workforce initiatives. She had the distinct privilege and honor of participating in two events held at The White House, showcasing innovative projects which embraced empathy and Design Thinking (a change management methodology). She created Soulful Listening™ by incorporating Active Listening and Empathy elements, then added missing pieces, to address communication disconnect in the workplace and in personal relationships. Terri is a practitioner of Soulful Listening™, a Master Facilitator, and a highly sought-after national and international speaker.

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