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157. Look Beyond The Bottom Line with Chris Brien
I am excited to have one of my favorite returning guests back on the show, my husband Chris Brien! If you’ve enjoyed our episodes together in the past, you’re going to love this one and the ones to come! As partners of our evolving construction company Brien Contracting, we think sharing lessons and insights we’ve learned along the way could be beneficial for growing business owners, and even those thinking about going into business with their spouse. Today we will be discussing the strategy of any scale service based businesses thinking beyond the bottom line in certain aspects of their business, returning client relationships and bringing it back to basics so you can focus on what you do best!
Main Takeaways of This Episode:
[2:00] - What does ‘looking beyond the bottom line’ mean to us in our business?
[5:10] - What you should consider before “nickel and diming” your client for minor things that result in you losing trust or credibility.
[10:20] - Why over-delivering or taking the cost of a mistake from someone else might be worth it in the long run, and what “adding value” can look like for your customer.
[14:06] - There is a balance of grace and remembering you’re running a business when asking for payment.
[20:10] - Do’s and Don’ts when it comes to forming strong, long lasting client or other service based business relationships.
Past Episodes Mentioned:
49. The Power of Partnership, Working with Your Spouse w/ Chris Brien
85. Shiny Object Syndrome Entrepreneurship with Chris Brien
125. The Hardest Lessons We’ve Learned with Chris Brien
Let’s get connected on Socials!
DOWNLOAD this free tool for you! - My 5-Step Wealth Health Blueprint
Instagram, LinkedIn, & YouTube
For more about Sheley visit: www.sheleybrien.com
Subscribe so you never miss an episode where my guests and I share our biggest, toughest, and most profitable lessons with you! Chances are you found this podcast through a friend or social media and it would mean the world to me if you would pay it forward by sharing this with fellow peers and entrepreneurs hungry for success, without the BS!
Chris Brien Instagram, LinkedIn, & YouTube
https://briencontracting.com/
View all episodes
By Sheley BrienI am excited to have one of my favorite returning guests back on the show, my husband Chris Brien! If you’ve enjoyed our episodes together in the past, you’re going to love this one and the ones to come! As partners of our evolving construction company Brien Contracting, we think sharing lessons and insights we’ve learned along the way could be beneficial for growing business owners, and even those thinking about going into business with their spouse. Today we will be discussing the strategy of any scale service based businesses thinking beyond the bottom line in certain aspects of their business, returning client relationships and bringing it back to basics so you can focus on what you do best!
Main Takeaways of This Episode:
[2:00] - What does ‘looking beyond the bottom line’ mean to us in our business?
[5:10] - What you should consider before “nickel and diming” your client for minor things that result in you losing trust or credibility.
[10:20] - Why over-delivering or taking the cost of a mistake from someone else might be worth it in the long run, and what “adding value” can look like for your customer.
[14:06] - There is a balance of grace and remembering you’re running a business when asking for payment.
[20:10] - Do’s and Don’ts when it comes to forming strong, long lasting client or other service based business relationships.
Past Episodes Mentioned:
49. The Power of Partnership, Working with Your Spouse w/ Chris Brien
85. Shiny Object Syndrome Entrepreneurship with Chris Brien
125. The Hardest Lessons We’ve Learned with Chris Brien
Let’s get connected on Socials!
DOWNLOAD this free tool for you! - My 5-Step Wealth Health Blueprint
Instagram, LinkedIn, & YouTube
For more about Sheley visit: www.sheleybrien.com
Subscribe so you never miss an episode where my guests and I share our biggest, toughest, and most profitable lessons with you! Chances are you found this podcast through a friend or social media and it would mean the world to me if you would pay it forward by sharing this with fellow peers and entrepreneurs hungry for success, without the BS!
Chris Brien Instagram, LinkedIn, & YouTube
https://briencontracting.com/