The Health System CXO Podcast

16: Access, Convenience, Affordability and Loyalty, with Peter McCanna, President, Baylor Scott & White Health System


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In this episode of Fireside Chat, we sat down with Peter McCanna, President, Baylor Scott & White Health System to discuss dual transformation for a large health system, the fundamentals of a health system business model, how to think about an asset-light structure and its relationship to the health continuum, digitization, and how to attract top-tier talent.

Please note: The number of COVID-19 cases and the situation referenced in this episode were based on reported data at the time of the interview and are subject to change.
Transcription
Peter McCanna 0:01
We have to be much more nimble. Our new competitors are coming into parts of that care continuum, and really going after the profit pools and the patients within them. And we've either got to partner with them or we've got to be as nimble as they are.

Gary Bisbee 0:16
That was Pete McKenna, President Baylor Scott and White health system, speaking about competitors attacking Baylor along the health and care continuum. I'm Gary Bisbee. And this is Fireside Chat. In our conversation, Pete gave one of the best descriptions of dual transformation for a large health system that I've heard. He outlined the requirements for the legacy health system business to compete, and he explored the three sources of capital for the new transformational business. Pete reviewed the fundamentals of a health system business model, how to think about an asset-light structure, and its relationship to the health continuum. What role digitization plays in Baylor's strategy and how to attract top tier talent including from outside healthcare. Stay tuned for Pete's description of his background and where he developed the foundation for leadership. Let's welcome Pete McCanna to the show. Welcome Pete, great to have you on the podcast today.

Peter McCanna 1:11
Great to be on the podcast, Gary.

Gary Bisbee 1:12
We were chatting before of course we're early stages of the Coronavirus pandemic. And we were chatting about what you're doing at Baylor Scott and White, which I found particularly interesting. If you don't mind, let's cover that a bit before we get into our discussion about the business model. But one of the things we were chatting about is where you actually are digging up information. Right now, where do you go for information about the coronavirus pandemic?

Peter

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