Learning Experience Leader

16 // Introduction to User Research with Alana Schroeder


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Today’s guest is Alana Schroeder. Alana helps organizations understand their users & discover actionable insights for digital products. Currently, at TaskRabbit she uses a variety of qualitative and quantitative methods across the product lifecycle to help make strategic product recommendations based on user needs, pain points, and satisfaction, triangulate findings from a variety of data sources including usability testing, surveys, analytics, customer support tickets, & other user research.Support the show
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Learning Experience LeaderBy Greg Williams