# Episode 161
**Summary:**
In Episode #161 Ari interviews Steve Sims of [The Blue Fish](http://thebluefish.com/), the world’s leading provider of luxury concierge services. During their brief but powerful conversation, Steve outlines the method to his astoundingly successful customer-retention madness and explains why The Blue Fish is truly a concierge service unlike any other.
**Special Announcements:**
## EO Vancouver
On June 18th, join Ari at the Fairmont Waterfront Hotel