Greater Than Code

162: Glue Work with Denise Yu


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00:58 - Denise’s Superpower: She is a classically trained musician and is good at transcribing music in her head.

03:30 - Glue Work

  • Tanya Reilly
  • Doing Tasks That Are Adjacent to Coding
  • Scheduling
  • Making Sure Meetings Have Agendas
  • Who Tends to do Glue Work
  • Emotional Labor
  • 13:07 - What Denise Has Done to Improve the Glue Work Situation

    • Having the Terminology Helps A Lot
    • 17:31 - How to Address Changing the Structure of Glue Work

      • Thinking Globally and Acting Locally
      • Burnout
      • Writing More Feedback Than Managers Expect
      • Writing Feedback About Glue Work
      • Virginia Satir
      • 31:40 - Offboarding Yourself

        37:10 - Release Engineering

        39:45 - Being a Product Manager

        46:39 - Being Back in the Development Role

        • Working With Teams
        • Reflections:

          John: The distinction between glue work that is just work that you are doing and glue work that you are enjoying and getting satisfaction out of. See what he can do to add glue work tasks into evaluations and part of everyone’s job.

          Rein: Burnout isn’t just working long hours. Burnout becomes a real danger when those things combine with acute alienation.

          Jacob: If product managers tried to be more transparent with their day to day tasks, and trying to listen more himself to what the PMs are saying.

          Denise: Thinking globally but solving locally. Always be offboarding yourself.

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          Special Guest: Denise Yu.

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          Greater Than CodeBy Mandy Moore

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