In this episode, we explore a powerful but often overlooked idea: meaningful change in organisations does not always start at the top. Inspired by the BBC Reith Lectures from historian and writer Rutger Bregman, we discuss how some of the most significant shifts in society, and in business, have been driven by small groups of motivated individuals rather than formal leadership structures. The conversation focuses on what this means for businesses today, particularly small and medium-sized organisations where momentum and culture can quickly change through everyday actions.

We reflect on the idea that organisations rarely stand still. Even when leadership becomes distracted or focused elsewhere, people within the business still want to do good work and serve customers well. That natural drive can create opportunities for positive change from within teams and departments. Rather than waiting to be told what to do, individuals can influence culture, collaboration and performance simply by helping others succeed and improving the way departments work together.

Chapters:

00:00:00 — Accidental Apps, Rugby & Opening Banter

00:02:57 — Introducing the SME Growth Podcast

00:05:19 — Recap: Recent Episodes & The Dangers of Success

00:08:00 — The Reith Lectures & Rutger Bregman’s Ideas

00:09:40 — Can Change Come From Within an Organisation?

00:12:20 — Identifying Natural Leaders Inside Teams

00:16:00 — The “Starfish” Principle: Small Actions Matter

00:19:00 — Influencing Other Departments & Building Collaboration

00:23:10 — Handling Resistance When Driving Change

00:30:00 — Final Thoughts: Creating Positive Change From Within

Key Topics Discussed:

- Why meaningful change in organisations often starts with small groups, not senior leadership.

- Lessons from the abolitionist movement and how grassroots movements shape systems.

- The idea that organisations have “momentum” even when leadership steps back.

- Identifying highly motivated individuals inside a business who naturally drive improvement.

- Why collaboration between departments can unlock unexpected growth.

- The “starfish principle”: focusing on small improvements that make a real difference.

- Why resistance to change is inevitable and how to work through it.

- How small gestures, even something as simple as bringing biscuits to the office, can spark collaboration and conversation.

Who This Episode Is For:

This episode is aimed at business owners, senior leaders, managers and ambitious team members inside growing businesses. It’s particularly relevant for those working in SMEs where roles overlap, collaboration matters, and individuals often have the chance to influence far beyond their job description.

Quotes to Remember:

“Even without leadership, there is agency within the rest of the organisation”.

“No one has ever effected change without some form of resistance”.

“Before you know it, without being told to do so, the whole culture of the organisation starts to change”.


Actionable Takeaways:

1.) Look for small opportunities to improve how your team interacts with another department.

2.) Offer help outside your normal role; small gestures often unlock collaboration.

3.) Spend time understanding customers directly, even if your role doesn’t normally involve it.

4.) Encourage colleagues when they do something well; positive reinforcement spreads quickly.

5.) Focus on improving one process or relationship at a time rather than trying to change everything at once.

6.) Be prepared for resistance when trying to improve things, and keep going regardless.

7.) Think about how your work can make another team more effective, not just how you can do your own job better.

🎧 Listen on YouTube & Apple Music here: https://anchor.fm/wellmeadow

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