Rob leads client engagement at Customer Direct and Happitu, a software division of Customer Direct. In this episode, we discuss how businesses can enhance their Customer Experience through Contact Centers. Rob also hosts the Next in Queue podcast, a show about people in the Contact Center and CX industries. https://www.businessmic.com/rob-dwyer/

Rob leads client engagement at Customer Direct and Happitu, a software division of Customer Direct. In this episode, we discuss how businesses can enhance their Customer Experience through Contact Centers. Rob also hosts the Next in Queue podcast, a show about people in the Contact Center and CX industries. https://www.businessmic.com/rob-dwyer/

Rob leads client engagement at Customer Direct and Happitu, a software division of Customer Direct. In this episode, we discuss how businesses can enhance their Customer Experience through Contact Centers. Rob also hosts the Next in Queue podcast, a show about people in the Contact Center and CX industries. https://www.businessmic.com/rob-dwyer/

167: Rob Dwyer - Enhancing Customer Experience through Contact Centers

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167: Rob Dwyer - Enhancing Customer Experience through Contact Centers

167: Rob Dwyer - Enhancing Customer Experience through Contact Centers