Feeling bruised by client feedback — or worried it could happen? You’re not alone. It’s easy to take criticism personally, but what if I told you feedback could be the best growth tool you’ve got?

In this episode, I’m diving into how to respond to negative client feedback with clarity, calm, and confidence — instead of spiralling into self-doubt or reacting on gut instinct. We’ll talk about how to reframe what might feel like criticism, what it really means when a trusted client speaks up, and how to handle feedback in a way that strengthens your business and your relationships. I’m also sharing a few of my own experiences (including a time zone disaster!) and how I turned them into powerful lessons.

If you’ve ever felt rattled by a client’s comment or scared of what someone might say, this episode will help you see feedback as the gift it really is.

✨ It’s not personal — it’s information. And it can help you grow.

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If this episode resonated with you, I’d love to hear about it. Tag me on Instagram @libbylangley and show me where you're listening from — bath, desk, or canoe on a Tuesday. 😄

Here’s to less pressure, more presence, and a gentler way of doing business.

Libby x