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#17 Banking Customer Experience Trends that Will Define the Post-Covid Digital Strategy
The pandemic created a monumental shift from physical to digital by accelerating the natural progress many times over. People have adopted new behaviors that will become habit-forming. Just being digitally developed is not enough to ensure the existence of any financial company.
Extreme customer-centricity is becoming a MUST to adapt to the post-pandemic world. 10 digital banking customer experience trends will help you to define the right strategy for the post-pandemic 2021 and beyond.
Read the full article at UXDA's blog.
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By UXDA | Financial UX Design
5
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The pandemic created a monumental shift from physical to digital by accelerating the natural progress many times over. People have adopted new behaviors that will become habit-forming. Just being digitally developed is not enough to ensure the existence of any financial company.
Extreme customer-centricity is becoming a MUST to adapt to the post-pandemic world. 10 digital banking customer experience trends will help you to define the right strategy for the post-pandemic 2021 and beyond.
Read the full article at UXDA's blog.