Today's episode is all about user/customer experience.  The Workaholics dive into what it they believe makes up a good customer experience. They discuss why Apple is a superior company in this regard, why you should know when to simplify and overcomplicate, and how your marketing efforts also control customer experience. When it comes to vendors they both have a lot of experience.  They discuss how to price a vendor for your business and what culture means to them when hiring an outside entity.  Lastly, they give their go to drinks for the after work cooldown.