In this episode, Jonathan interviews David Voight, a successful entrepreneur in the pharmacy industry. They discuss various topics, including the importance of feedback and validation in making recommendations, and David's personal interests in skateboarding and disc golf. They also delve into the significance of having a shared vision in both business and personal relationships, as well as the implementation of Objectives and Key Results (OKRs) for goal-setting.

David Voight is a Co-Chief Executive Officer with Acceleration Point, a BPO and SaaS provider for Medical Affairs. David has been designing and re-engineering organizations, processes and systems over the past 20 years for private and public multi-billion dollar companies in the retail, hospitality, consumer packaged goods and pharmaceutical industries. David holds a Bachelor's Degree in Physics and an MBA in Finance. He has held numerous executive positions at Fortune 500 and Fortune 100 companies in finance, organizational effectiveness, learning and development, call centres, operations, communications and more. David has led teams with hundreds of employees and budgets of over $1B.

What we discuss:

[00:01:07] David shares his motivation for learning to ride a one wheel skateboard and his plans to use it for a father-son trip.

[00:12:18] David talks about creating a vivid vision document for a business and the impact it has on alignment and goal-setting.

[00:17:23] David explains the concept of OKRs (Objectives and Key Results) and the process of setting them at the company and team levels.

[00:25:24] The pair discuss the importance of articulating goals as improvements rather than baselines for better progress measurement.

[00:31:56] David shares his journey from a successful finance career to transitioning into an operations role, driven by his entrepreneurial spirit and desire to make a broader impact.

[00:37:46] David and his coworker Scott Thompson started doing side gigs together and dreamed of leaving their corporate jobs to start their own business.

[00:39:35] David explains his approach to operationalizing strategies and breaking them down into specific actions to achieve desired outcomes.

[00:48:06] Describes the process of filling in the details of a story or problem to gain a better understanding.

[00:59:27] David discusses the importance of taking ownership in the initial creation mode and allowing others to critique in order to achieve a collaborative effort.

[01:00:45] David emphasizes the value of having process-oriented individuals who can deeply understand and improve complex processes.

[01:02:06] David discusses the balance between individual creation and collaborative problem-solving, highlighting the benefits of critique versus create approach.

[01:11:17] David discusses the impact of a career change on his life and the importance of prioritizing family over career.

[01:13:33] David reflects on his regrets and shares advice he would give to his younger self, including focusing more on family and faith.

Episode Resources:

David Voight | Website

David Voight | Linkedin