What you’ll get out of this episode:

Listen in as Host, Tim Fitzpatrick chats with Kim de los Reyes about her experience in the healthcare field. Kim has a different perspective on the care team and patient relationship and how it affects patient care.

In this episode, you’ll discover:

• The importance of the patient and care team relationship and the impact it can have on the care that is received. 
• There is a lack of communication with patients and care teams, due to a lack of health literacy provided to the patients. 
• In the ER and ICU care spaces, cultural differences, gender, and lack of time create a lot of frustration and often see a lack of opportunity for solution. Which can be improved by the use of artificial intelligence in the healthcare provider interactions. 

Recommended Resources:

• What smart hospitals and virtual care could look like by 2050

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