You CAN teach an old dog new tricks, but only if they want to learn, folks. 

On this episode, Claire got a new pup named Glenda, Laura had a psycho moment over a customer service issue, and no one likes a negative-Nancy. We talk about why change is hard AND good, and how we can get better over time. We also talk about what to do with the people in your life who aren't changing or growing (or maybe just have a really shitty attitude). Plus, Will accidentally teaches us about radical acceptance.