We don't do this just for the sake of doing this. We do this for better productivities, better profits and growth. If you've done the service standard piece right, which is a critical piece to the overall B+C+S Formula, your life as the owner, leader, manager actually becomes easier because if you engaged your employees to create it in the first place and you've gotten them on board, they have buy in, they actually begin to police themselves in many ways.