Robby Jakovljevic is a Director of IT. After a lengthy application process, he arrived in Canada as a refugee from the civil war in Yugoslavia in the mid-1990s. Having learned English through immersion, he went on to study computer programming in Toronto before making the move to California in 2009.

Today we get to hear Robby talk about his journey from a civil war zone to Canada, how he learned English by immersion, the communication problems that plague IT departments, and how to show value in your job.