“Every interpersonal situation has a solution in which everyone wins.” -Del Close  “Synergy is better than your way or my way.  It’s our way.” -Stephen Covey  “You’re talking about a younger generation, Generation Y, whose interpersonal communication skills are different from Generation X.  The younger generation is more comfortable saying something through a digital mechanism than even face to face.” -Erik Qualman  “Show respect even to people who don’t deserve it; not as a reflection of their character, but as a reflection of yours.” -Dave Willis