Episode 18, recorded Friday 17th September 2010, discussing IBM Project Northstar, IBM Customer Experience Suite, a ‘bad week for the opposition’, a ‘world without email’ and more…

Hosts

Stuart McIntyre (blog | twitter | company)  & Darren Duke (blog | twitter | company)

Guests

Bilal Jaffery (blog | twitter) is Worldwide Digital and Competitive Marketing Leader at IBM working on earning influence, not just broadcasting on the web.

Jon Mell (blog | twitter) is Head of Consulting at Headshift, a social software consultancy based in London.

Luis Suarez (blog | twitter) is a Social Computing Evangelist at IBM living “A World Without Email”in Gran Canaria

Topics:

IBM Project Northstar / Customer Experience Suite 

* What is it?

* How do you buy it?

* Vision or product?

* Just Portal?

* Feedback on the announcement & Reinventing Relationships social aggregator

Bad week for “the competition” 

* GMail privacy issues

* Exchange vulnerability

* Also BPOS outages

* Will this make any difference?

* Do outages/vulnerabilities really cause change?

* Should IBM be promoting as competitive advantage?

iNotes vulnerability 

* Tom Duff blogged

A World without Email 

* Luis interviewed on Net@Nite and on Mashable.com

NLLUG wrap-up

Tips

Stuart: Two iPad apps – GoodReader (for transfering/storing/viewing PDFs) and Slide-by-slide (SlideShare presentation search and viewing)

Darren: THE Ed Brill and Art Fontaine are presenting at LUGNUT on Sept 23 @ 2:30PM CST at the Nashville, TN IBM Office. See http://www.simplified-tech.com/Events for more details and to register

Luis: Daily and Weekly iPad application recommendations. http://elsua.net/tag/elsuapps

Jon: Lotus Connections – refine free text search with tagging.

Bilal: Lotus Developer Summit:

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