911 calls, Star Wars, and a (future) contact center movie directed by Robert Rodriguez – Maggie Palacios and I had a lot of fun during this episode! Connect with her on LinkedIn https://www.linkedin.com/in/margarita-palacios-egemo-283aba158/

Music courtesy of Big Red Horse - bigredhorseband.com

Brought to you by Happitu - https://happitu.com/