Steve shares his unique strategy for initiating difficult conversations, using a pregnant pause and acknowledging uncertainty to foster open dialogue. He delves into his personal journey of shifting from a victim mentality to taking ownership, inspired by reading "Leaders Eat Last."

Steve emphasizes resilience, the power of choice, and the importance of self-reflection in leadership. He highlights equipping frontline leaders with a mindset of responsibility through engaging leadership sessions and "sharpen your axe" training modules.

Additional Resources: Connect with Andrea Butcher on LinkedIn Visit HRD Website Connect with Steve Sorenson on LinkedIn Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network