They say that nothing gets things moving like a crisis.

In this episode of Think: Digital Futures, we’ll take a closer look at how your smartphone is fundamentally changing the way we interact with government services.

In today’s world of delivery food and Zoom meetings, should accessing government services be as easy as ordering a pad thai?

Or will ridding the public service of the pens and paper that have fueled their longevity simply end in one big glitch?