When it comes to leadership, efficiency isn’t always the goal—especially if it means leaving people out of the process. 

In this episode, CNN Hero and Sleep in Heavenly Peace founder Luke Mickelson shares how “inefficiency by design” became a powerful strategy for building both beds and belonging. We explore what it means to lead through service, why volunteer experience matters as much as the mission, and how to turn purpose into action—one meaningful step at a time.  

Resources:

• Sleep in Heavenly Peace

If you're tired of avoiding tough conversations or regretting how you handled them, the Courageous Conversations Leadership Sprint is for you. This four-week, small-group coaching experience starting in October uses LEGO® SERIOUS PLAY®, unlocking creative new perspectives and approaches to difficult conversations.

Learn more and reserve your spot at https://www.strongleadersserve.com/build

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