Learn how Seattle IT's digital team revolutionized emergency communications through human-centered design, accessibility compliance, and innovative major event pages.

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FEATURING:

* Michal Perlstein, Senior Manager of Digital Engagement, City of Seattle IT

* Michelle Ringgold, User Experience Team Lead, City of Seattle IT

* Dennis McCoy, Product Management Team Supervisor, City of Seattle IT

* Jeff Beckstrom, Development Team Manager for Digital Engagement, City of Seattle IT

IN THIS EPISODE, YOU'LL LEARN:

* How Seattle's digital engagement team manages web content, blogs, and newsletters while overseeing digital policies and design requirements

* Why user testing and feedback were crucial in developing the city's major event pages for winter weather, heat, smoke, and flooding

* The importance of "evergreen" content in emergency preparedness communications

* How Seattle IT has prepared for WCAG 2.1 accessibility compliance over the past 6-7 years

* The challenges and opportunities of implementing AI and cloud solutions in government digital services

LINKS MENTIONED:

* WCAG 2.1 Standards

* Seattle Digital Properties

* Winter Weather

* Earthquake Safety

* Summer Heat Safety

* Wildfire Smoke Safety

* Flooding Safety

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ps: Not ready yet? No worries. Check out my exclusive interview with the 23rd Governor of Arizona, Doug Ducey, where we talk about how “Cybersecurity is Homeland Security” and Arizona’s trailblazing Whole of State approach.

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