Navigating the Customer Experience

185: The Importance of Proactive Communication and Response Time in Field Services with Brad Hawkins


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Brad Hawkins has been with ServicePower:Field Service Software since 2004, where he currently serves as Senior Vice President of products and solutions, overseeing operations, development and product management. He's a long-time veteran in the world of field service technology and Brad brings more than 20 years of experience in workforce management software. 

 

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• Could you share a little bit about their journey, how is it that you got to wh

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