Navigating the Customer Experience

188: Customer-Centric Innovation: Solving Problems by Thinking Outside the Box with Lisa Levy


Listen Later

Send us a text

Lisa loves a good puzzle. After witnessing the confusion that ensued after new technology systems were integrated into offices in the 90s, she didn't panic, she saw an opportunity to establish effective processes that support employees and businesses grappling with evolving technology. Then a pattern emerged: internal teams kept failing to communicate with one another in the wake of change. To respond, Lisa founded Lcubed Consulting. As CEO of Lcubed, Lisa helps companies align people, processes, and technology to utilize agility as a strategic advantage and acknowledge change in a business constant.

Her secret sauce to success is leveraging key elements of Project Management, Process Performance Management, Internal Controls and Organisational Change Management to build teams with the skills and capabilities to drive strategic results.

...more
View all episodesView all episodes
Download on the App Store

Navigating the Customer ExperienceBy Yanique Grant, Customer Experience Strategist, Entrepreneur

  • 5
  • 5
  • 5
  • 5
  • 5

5

31 ratings