Is AI the answer to everything?

This week on the Honeypot Podcast, Alexander and Fredrik discuss a controversial LinkedIn post suggesting AI could replace citizen dialogues. They dive deep into why prioritizing technology over genuine human interaction can be a dangerous path, especially when making decisions that impact communities.

Discover the crucial role of real perspectives, the limitations of AI-generated personas, and why human collaboration and dialogue should always be at the heart of progress.

Chapters:

00:00 Intro and catching up

00:30 The LinkedIn post that sparked the discussion

01:13 The rise of AI experts and technology for technology's sake

02:09 The danger of using AI to replace human interaction

02:32 The nature of new technology and its misapplication

03:02 The power of perspectives and real people's data

03:19 The specific example: AI in citizen dialogues

03:48 Building bots and personas with AI instead of asking real citizens

04:16 The purpose of technology: Enhancing dialogue, not replacing it

05:28 Citizen dialogues are required by law

05:57 The problem: Decision-makers not wanting to hear from people

06:48 Technology to listen vs. forced listening to complaints

07:17 Lack of right tools to connect with citizens

07:47 The counterintuitive truth: Making it easier increases positive voices

09:26 Building virtual citizens and using public data for personas

10:00 AI as a starting tool but not a replacement for real engagement

11:03 The nuances of real feedback that AI can't capture

11:47 The black box of AI data

12:18 Using AI to understand and reach citizens, not replace them

12:38 Parallels to internet traffic dominated by bots

13:36 Optimizing for bots vs. humans

14:30 The scary scenario: Building a city based on artificial data

14:51 Dare to ask tough questions about AI

15:11 The strong rise of AI for inappropriate applications

15:26 Devil's advocate: Would their view be different without building Hives.co?

16:20 Building for the future and who it's for: Human beings

16:49 Previous IT consulting experience and the allure of faster solutions

17:29 Not in the specific case of citizen dialogue

17:45 The importance of believing in the accuracy of AI data

18:06 Seeing the dark sides of replacing human interaction

18:28 Not bashing AI, but highlighting the risks of misuse

18:48 Similarities between AI panels and proper citizen dialogue (with crucial differences)

19:25 Workshops and the importance of the group process

20:34 Rallying people and accountability for change

20:50 The value of listening to people even when needs are predictable

21:24 Making solutions better received by involving people

21:59 Key takeaway: AI can help, but ask tough questions

22:25 What are humans great at? Collaboration, creativity, dialogue

22:55 Base thinking around AI on enhancing human connection

23:14 Use AI to analyze feedback from real citizens

23:45 Be critical, especially with citizen dialogues

23:56 A citizen dialogue needs a citizen and a dialogue

24:08 Provoke us!

24:16 What will they rave about next week?

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Learn more about the power of real perspectives at Hives.co.