<p>Broad Street Radio exists to talk to the Small Business on Main Street to hear the “Who/What/Why” and let people tell their own stories. It’s not always serious but it will always be direct.<br/><br/>This week Michael, Jonathan, chat with Ken Perry of Climate Heating and Cooling about Customer Service.</p>

Broad Street Radio exists to talk to the Small Business on Main Street to hear the “Who/What/Why” and let people tell their own stories. It’s not always serious but it will always be direct. This week Michael, Jonathan, chat with Ken Perry of Climate Heating and Cooling about Customer Service.

<p>Broad Street Radio exists to talk to the Small Business on Main Street to hear the “Who/What/Why” and let people tell their own stories. It’s not always serious but it will always be direct.<br><br>This week Michael, Jonathan, chat with Ken Perry of Climate Heating and Cooling about Customer Service.</p>

19 - Falling Down - The Current State of Customer Service

<div>Broad Street Radio exists to talk to the Small Business on Main Street to hear the “Who/What/Why” and let people tell their own stories. It’s not always serious but it will always be direct.</div>

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Broad Street Radio exists to talk to the Small Business on Main Street to hear the “Who/What/Why” and let people tell their own stories. It’s not always serious but it will always be direct.

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19 - Falling Down - The Current State of Customer Service

19 - Falling Down - The Current State of Customer Service