Why does Jeremy Clarkson punch someone and land a £160 million TV deal? Why does Ryanair CEO Michael O'Leary say what he wants and sees profits go up?

This episode is about the invisible force that decides who gets forgiven and who gets finished. It's not charm. It's not connections. It's not even timing.

It's a gap. And most people have no idea it exists — let alone that theirs is showing.

Reputation strategist Mark Di-Toro pulls apart the psychology behind why some people seem to operate by different rules entirely. The answer is more uncomfortable than you'd expect - because it applies to you too.

More Substance. Less spin.