In her first chapters, Kristy Smith was all about service. She worked in hospitality managing teams and organising functions and conferences and in hospital administration, responsible for up to 100 people at a time.

Kristy saw first hand how important it was to build relationships and become a trusted, reliable source of information and results. But she also saw how many people, herself included, became stuck and struggling trying to handle everything themselves. It was painfully obvious that potential business growth was often hindered by a lack of capacity and a simple truth – it’s not possible to do it all without help!

This realisation shaped Kristy’s Next Chapter, when she wanted both flexibility and fulfilment and decided to start her own business after having her kids. Virtual Elves Outsourcing was born in 2007 from the desire to help small business owners and entrepreneurs escape from the tasks that weigh you down and restrict creative growth.

Outsourcing is a big step for many people, and Kristy delights in helping make the transition an easy and enjoyable one and

In this episode we explore both her own journey into a Next Chapter Business she loves as well as some of steps you can take introduce selective outsourcing in your own business so you can remain in your own zone of genius.

If you are enjoying this show, please take a moment to review the Next Chapter Podcast in iTunes - your feedback is hugely appreciated and very helpful. If you have not left an iTunes review before and are not quite sure how to, I've created a page on my website that takes you through the very easy steps - you can view that page here. Thank you so much!