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191 FS Establishing Trust with Your Clients
02:48 - What is trust and why do we care about it?
06:21 - Establishing Trust with New Clients
18:20 - Maintaining Trust with New Clients (Engagement)
25:58 - Establishing Trust Remotely and Physically
38:59 - Measuring Trust
42:56 - Big Takeaways
Picks
Your First 1000 Copies: The Step-by-Step Guide to Marketing Your Book by Tim Grahl (Philip)
The Trusted Advisor by David H. Maister (Jonathan)
Trust Fractures: How Hourly Billing Hurts Software Projects (Jonathan)
How to Prevent Scope Creep (Jonathan)
The Victorian Internet: The Remarkable Story of the Telegraph and the Nineteenth Century's On-line Pioneers by Tom Standage (Reuven)
Mr. Lincoln's T-Mails: How Abraham Lincoln Used the Telegraph to Win the Civil War Paperback by Tom Wheeler (Reuven)
View all episodes
By Devchat.tv02:48 - What is trust and why do we care about it?
06:21 - Establishing Trust with New Clients
18:20 - Maintaining Trust with New Clients (Engagement)
25:58 - Establishing Trust Remotely and Physically
38:59 - Measuring Trust
42:56 - Big Takeaways
Picks
Your First 1000 Copies: The Step-by-Step Guide to Marketing Your Book by Tim Grahl (Philip)
The Trusted Advisor by David H. Maister (Jonathan)
Trust Fractures: How Hourly Billing Hurts Software Projects (Jonathan)
How to Prevent Scope Creep (Jonathan)
The Victorian Internet: The Remarkable Story of the Telegraph and the Nineteenth Century's On-line Pioneers by Tom Standage (Reuven)
Mr. Lincoln's T-Mails: How Abraham Lincoln Used the Telegraph to Win the Civil War Paperback by Tom Wheeler (Reuven)