What if true recognition at work wasn’t about awards or bonuses, but about helping people feel they genuinely matter every single day? 

In this episode, Dr. Zach Mercurio joins Teri Schmidt to reveal why small, everyday interactions, not flashy programs, are the secret sauce behind thriving, high-performing teams. 

Together, they unpack the science of “mattering,” practical leadership skills you can use today, and why AI will never replace the power of human connection at work. 

Resources:

• Zach's website (with free resources, including a self-assessment)
• Connect with Zach on LinkedIn

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If you're tired of avoiding tough conversations or regretting how you handled them, the Courageous Conversations Leadership Sprint is for you. This four-week, small-group coaching experience starting in October uses LEGO® SERIOUS PLAY®, unlocking creative new perspectives and approaches to difficult conversations.

Learn more and reserve your spot at https://www.strongleadersserve.com/build

Connect on LinkedIn: https://www.linkedin.com/in/teri-m-schmidt/

Get 1-on-1 leadership support from Teri here: https://www.strongleadersserve.com/coaching

Set up an intro call with Teri: https://calendly.com/terischmidt/discoverycall