Featuring:

• Saby Waraich, CIO/CISO, Clackamas Community College
• Wayne Bridges, Senior Solutions Engineer, Omnissa

In this episode, you’ll learn:

• How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination
• How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding
• The CARES framework (Communication, Adapt, Relationships, Empowerment, Stay Calm) for leading through complex transformations and crises
• Strategies for using AI to enhance IT support through automated ticket analysis and phishing detection
• The Purple Cow leadership approach for building positive team culture in higher education IT

Timestamps

• (01:00) Guest Introductions: Saby Waraich & Wayne Bridges
• (03:00) The CARES Framework Origins
• (05:00) Ransomware Response at Clackamas CC
• (08:00) Texas A&M's Digital Experience Transformation
• (12:00) Purple Cow Leadership Framework
• (16:00) Digital Branding in Higher Education
• (21:00) AI Initiatives in Higher Ed IT
• (26:32) "Big Fan of Andrea Bollinger, Vice Provost and CIO, Oregon State University"

Connect

• 🤝 Connect on LinkedIn: https://www.linkedin.com/in/jtoste/
• 🐦 Connect on Twitter: https://x.com/thejoetoste
• 🏛️ Follow on LinkedIn Company: https://www.linkedin.com/company/techtables/
• 📽️ Subscribe here: ‪https://www.youtube.com/@techtables

Partners

Thanks to our friends at SentinelOne for being our Podcast & Newsletter Partner

• SentinelOne: Learn how SentinelOne empowers this state to stay secure: https://assets.sentinelone.com/ghe/sentinelone-empowers
• Verizon Frontline: The advanced network that keeps first responders connected when it matters most. Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/
• Carahsoft: Did you know TechTables will soon be on the Carahsoft Master Contract? Speak to your Carahsoft rep today about special discount pricing only through the TechTables + Carahsoft partnership, and email [email protected] if you have any questions!