💰 Are insurance claim denials quietly draining your dental practice’s profitability?

In this episode, Dayna Johnson explains why a pre-visit checklist is one of the most powerful systems your dental office can implement. From verifying insurance eligibility to confirming accurate patient information, these small but critical steps can dramatically improve efficiency, reduce accounts receivable, and increase patient trust.

Dayna walks through how proper insurance eligibility checks, accurate treatment estimates, and day-of-service collections protect your practice from financial setbacks. She also discusses how tools like Dentrix can streamline insurance workflows and how hygienists play a vital role in communicating fees clearly to patients.

When your systems are tight, your claims are cleaner, your AR is controlled, and your team morale improves.

✅ Key Takeaways:

-Why a pre-visit checklist is essential for dental practice success

-How insurance eligibility checks reduce claim denials

-The connection between accurate treatment estimates and patient trust

-Why collecting payments at the time of service matters

-How efficient systems improve team morale and incentives

-Using Dentrix to streamline insurance and billing workflows

-The role hygienists play in fee communication

-Why insurance information must be updated regularly

-How profitability allows investment in team growth and resources

⏱️ Chapters:

00:00 Understanding the Pre-Visit Checklist

11:28 The Impact of Insurance Eligibility on Practice Efficiency

📲 Want help improving your insurance workflows and profitability?

Book a free discovery call with Dayna → https://calendly.com/dayna-johnson/discovery-call