The High Performing Dental Team

#197 Quoting same day treatment


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🔥 Struggling with same-day treatment acceptance? It’s not a patient problem—it’s a preparation problem.
In this episode, Dayna Johnson breaks down the practical systems every dental practice needs to increase same-day treatment approvals. From verifying insurance before the patient even arrives to simplifying financial conversations, Dayna shares actionable strategies your team can implement today.
You’ll learn how to streamline cost discussions, train your clinical team to confidently talk money, and create a frictionless payment experience that encourages patients to say "yes" more often. If you want stronger case acceptance, better retention, and fewer financial surprises—this episode is for you.
âś… Key Topics Covered:
-How a pre-visit checklist improves insurance accuracy
-Communicating treatment costs clearly and effectively
-Training clinical team members to handle financial conversations
-Presenting simple, patient-friendly payment options
-Proven strategies to increase same-day treatment acceptance
⏱️ Chapters:
00:00 Introduction: The Importance of Being Over-Prepared for Patient Visits
00:27 Checking Insurance Eligibility and Benefits Before the Visit
01:18 Enhancing Same-Day Treatment Options and Patient Retention
02:08 Handling Cost Questions and Streamlining the Payment Process
03:27 Training Staff to Present Treatment Costs Confidently
05:38 Communicating Total Fees and Patient Responsibilities Clearly
06:58 Using Accurate Data to Quote In-Network and Out-of-Network Fees
08:22 Collecting Payments and Financing Options for Same-Day Care
10:30 Managing Emergency Cases and Treatment Cost Discussions
11:25 Focusing on Patient Portion and Payment Methods
13:08 Practicing and Perfecting Your Financial Conversation Skills
14:27 Final Tips: Keep It Simple and Focused on Patient Acceptance
📲 Want help increasing same-day treatment acceptance in your practice?
Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call
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The High Performing Dental TeamBy Dayna Johnson