The High Performing Dental Team

#198 Creating a team approach to cash flow - metrics


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💰 If your dental practice is producing well but cash still isn’t showing up in the bank, you likely have a cash flow problem.
In this episode, Dayna Johnson dives into the financial systems every dental practice needs to manage cash flow, accounts receivable, and patient billing effectively.
Dayna explains why so many practices struggle with surprise patient balances, broken collection processes, and weak financial tracking, and how small improvements in systems and communication can dramatically improve profitability. She also breaks down the key financial metrics dental leaders must track to ensure their practice stays financially healthy.
Whether you’re a dentist, office manager, or part of the administrative team, this episode will help you better understand your numbers and strengthen the financial foundation of your practice.
âś… Key Topics Covered:
-Why cash flow is the foundation of a successful dental practice
-Common causes of accounts receivable problems
-How surprise patient balances damage trust and collections
-The importance of clear documentation and communication
-Key collection metrics every dental practice should track
-How stronger systems lead to improved profitability
⏱️ Chapters:
00:00 The Foundation of Financial Success in Dental Practices
05:39 Improving Communication and Documentation
11:09 Analyzing Accounts Receivable and Collection Ratios
📲 Want help improving your practice systems and financial performance?
Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call
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The High Performing Dental TeamBy Dayna Johnson