Chuck Kelley is a seasoned hotelier who's done it all—from F&B to executive leadership across the globe. Now a partner at Cayuga Hospitality Consultants, he helps independent hotels tackle their trickiest challenges. Susan and Chuck talk about career pivots, consulting pitfalls, and crispy critters.

🦂 From busboy to big boss—how Chuck climbed the hospitality ladder.

🦂 The sideways move that changed his whole career (and wasn't supposed to happen).

🦂 Why independent hotels need more help than they think and where to find it.

🦂 The hardest part of solving problems? Admitting there is one.

🦂 What owners get wrong about consultants, and how to get your money's worth.

🦂 The scariest thing Chuck ever ate on the job. Spoiler: it had a stinger.

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