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We're always told that you need to create rapport to have better customers that know, like and trust you. What is rapport? How do you know if you've built too much rapport? Can you break rapport? Janeen Vosper from SpeechPerfect.com sheds some light.
Listen to the podcast or read more about it at Dorks Delivered blog.
By Joshua Lewis4
44 ratings
We're always told that you need to create rapport to have better customers that know, like and trust you. What is rapport? How do you know if you've built too much rapport? Can you break rapport? Janeen Vosper from SpeechPerfect.com sheds some light.
Listen to the podcast or read more about it at Dorks Delivered blog.