In episode 1 of a 3 part conversation with Jesse Pearlman, Agilist and Customer Success Expert at CA Technologies (formerly Rally Software), we discuss post-mortems in the Marines and retrospectives in Agile organizations, the false security of training environments, Rally's vision and creating realities, Agile addictions, the dichotomy of corporate and Agile terminology, the democratization of corporate entities, the granting of authority, the pain needed to change, the need to go big, and the value of Agile Coaches.