1. How to craft and offer a sincere apology.

2. Why digital apologies might not be sufficient, and the one thing every digital apology needs to be followed up with. 

3. The importance of perspective-taking, taking into consideration the communication style of the receiver.

4. Is it wise to offer multiple apologies?

5. The possible legal implications of digital apologies. 

In this episode of the Communification Podcast we discuss apologies and technology. Dr. Amy Hubbard teaches us what an apology is, what the goals of an apology are, and research-based strategies to help us with our communication goal of offering a sincere, heartfelt, and effective apology. 

Show notes can be found at:  https://tinyurl.com/rhdsz43w

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