This episode of Launchpad features Dawn Duggan, head of people, skills & talent at GC Business Growth Hub.

Duggan's organisation seeks to unlock the potential of businesses across Greater Manchester via a variety of support services including technology, finance, enterprise, leadership development, social impact and a pathway to Net Zero. Culture is at the forefront of everything it does.

Duggan is responsible for the continuous design, delivery and evaluation of its People, Skills & Talent programme, which includes executive development and workforce development - and building a positive culture into businesses.

The episode covers:

• Defining company culture (00:49)

• How COVID challenged the traditional methods of building culture into a business (01:30)

• GC Business Growth Hub's own culture and how it helps companies to develop their own (06:41)

• Reader questions (18:55)

• Practical tips for creating a positive company culture - 'Rocket Fuel' (20:55)

• Dawn's passion for scuba diving, plus her disability (22:49)