It's Rule #1 in IT: Users lie.
Or how I'd put it: Everyone's a liar.
We'll read some stories from our trusty Reddit thread /talesfromtechsupport and you'll hear my new co-host and I commiserate over our shared tales of woe and lying users. Why do they do it? How do they do it? And stories about how we easily catch them in it.
www.helpdesknightmares.com
Insta: @helpdesknightmares
Twitter: @helpdesknight