Across Colorado, county agencies struggle to get residents on public assistance to attend work orientation sessions that are required for receiving benefits. Adams County staff studied the problem, piloted a solution and assessed the results. Jon McCay, part of Mathematica’s evidence-based technical assistance team, explains the process Adams County staff used to improve client engagement.

We also have a condensed Q&A version of the conversation available here: https://www.mathematica-mpr.com/commentary/how-a-county-agency-engaged-more-clients-in-its-employment-assistance-program