Episode 2 of "The White Space" underscores that maintenance is the foundational element for Service Level Agreements (SLAs) in data centers 🛠️.

It stresses that while good design, energy efficiency, and redundancy are vital, they cannot compensate for inadequate maintenance.

Upper management must be convinced that maintenance is equally critical to design in preventing issues. Data centers, being facilities, necessitate proper Facility Management, with maintenance considered both a routine and a project-based activity.

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