Swimlane CEO Cody Cornell is joined by Professional Services Engineer John Grigg to discuss pitfalls to avoid and common misconceptions when shopping for an implementing a security orchestration, automation and response (SOAR) solutions. Key points include action items before a security operations center (SOC) implements a SOAR solution, setting reasonable processes and expectations, and the fact that AI, machine learning and automation are not all the same thing--so be weary of vendors who use them interchangeably or make big promises.