After the team's near-fatal technology failure at the SDI conference, they've regrouped and returned to their safe place - recording the podcast remotely, without any guests (which also means that one of the hosts doesn't need to wear trousers). This time Barclay, James, Patrick, and Stephen chew the fat over what can be done to help the ITSM community to make sense of, and to benefit from, the growing number of available frameworks, standards, methodologies, approaches, techniques, and technologies. Along the way, there's some DevOps love, concerns over the ability of different approaches to work well together due to vested interests, plus suggestions as to what needs to be done to help practitioners find the right blend of approaches. Oh, and Stephen digs himself into a hole he can't get out of.