This week we talk about multiple touch points in your Customer Journey and when to provide value to your audience. (HINT: the answer is Most of the Time). With multiple platforms and multiple places to interact with your audience, there's plenty to choose from. Shelby goes over how many touch-points it takes on average to convert a customer (it's 8) and why this matters to increase your LTV of said customer. Saturating your market is no easy feat, but Shelby Paige can help you get there.

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