​AI is changing how commercial real estate operates, so what should you know before making your next technology discussion?

In this episode, we’re joined by Brian Sutherland, Vice President of Commercial at Yardi, for a candid conversation on how AI is already transforming the industry. Learn how Yardi is integrating AI and large language models to drive operational efficiency, automate routine tasks, and elevate customer service. Explore why data readiness is critical, what CRE leaders should be doing now to prepare for an AI-driven future, and how trusted technology partnerships can help organizations navigate rapid change. A must-listen for anyone looking to stay ahead as innovation accelerates.

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This episode is brought to you by Yardi.

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Chapters:

00:00 Introduction

01:39 Yardi’s and Its Role in Real Estate

02:50 Brian’s Journey in the Industry

04:25 The Shift in AI Conversations

05:50 C-Suite Perspectives on AI Integration

07:13 People Affected by AI

08:48 Data Security and AI Compliance

10:06 Model Context Protocol Connectors Explained

11:42 Use Cases for AI

12:43 Sponsored Message

13:18 BOMA 2026 Conference

13:40 Agents and Daily Workflows

15:18 Example of Future Agents at Scale

18:04 Property Managers Use Case

19:30 3 Pillars for AI Rollout

20:32 Most Common Misconception

21:41 Advice on Preparing for a Data Driven Future

23:00 The Future of AI and CRE

24:24 Conclusion