Jess Chan is the Founder & CEO of Longplay, which helps eCommerce businesses nurture, convert & retain customers through high ROI, results-driven email strategies. By focusing on building an optimized customer experience and value-driven content, Jess has generated multiple 7-figures in sales over the last year and helped 95% of her 7- and 8-figure clients generate over 30% of their revenue through email from her strategies. Prior to Longplay, Jess was the former Chief Marketing Officer at BestSelf Co.